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Carpet Care
After selecting and installing
carpeting it MUST be cared for in order to preserve the
life and appearance and keep the carpeting from becoming
a health hazard. Carpet by its nature is the largest
soil and contaminant sponge in the entire facility. No
care or improper care can make carpeting a health
hazard.
To understand the anatomy of the
carpet care process we will break it down into the
various different management processes.
The process of cleaning is described by the "Standard
Reference Guide for Professional On-Location Cleaning of
Installed Textile Floor Covering Materials as
" The traditional activity of removing contaminates,
pollutants, and undesirable substances from an
environment or surface to reduce damage or harm to human
health or valuable materials. Cleaning is the process of
locating, identifying, containing, removing and properly
disposing of unwanted substances from an environment or
material."
To explain the cleaning of carpeting we need to
breakdown the cleaning process into
The distinct processes of carpet Care are;
Dry Loose Soil Removal
Soil & Stain Suspension
Soil and Chemical Extraction
Nap Finishing
Most loose dry soil can be removed by regular
vacuuming. With the addition of a periodic pile lifting
the balance of the dry soil can be removed. The pile
lifter also helps to open up compacted pile and
re-organize the yarns, lifting them up and combing them
into alignment. Pile lifting would remove all the soil
if it wasn't clinging to the fibers with combinations of
static charges and oily and wet sticky soils.
Soil suspension is accomplished in any
cleaning by what we call the CATT formula. CATT stands
for Chemicals, Agitation, Temperature, and Time.
This process can be considered as a pie chart with these
four parts. Increase one of the sections and you will
decrease the one or more of the others. For example
increasing the temperature reduces the needed quantity
the tree other components. By precisely managing these
four components we can produce efficient cleaning. If we
do not precisely manage these components damage can
occur. Use too much chemicals or too much temperature,
or too much agitation and the process can become
damaging. Provide too little of one or more components
and the cleaning pie shrinks until the result is not
sufficient to produce cleaning. This is the science of
cleaning.
To describe the function of chemicals in the
cleaning process is a little like describing the sound
an orchestra makes. It is a combination of actions. A
surfactant, a surface active agent, reduces the surface
tension of the water and allows the fibers and soils to
become wet. This allows the chemicals to move in to
wedge by electrical forces the soil away from the fiber
in a process call deflocculating. The soluble soils then
become emulsified into the cleaning fluid and the
insoluble soils become sequestered or separated from
the fibers and held in the solution awaiting removal.
Alkaline builders in the surfactants soften the water
allowing them to accept more contaminants. The
alkalinity aids in emulsification and turns fats and
oily soils into water soluble solutions. Dirty solvents
additives of alcohol glycol base increase the speed of
this emulsification.
Agitation accomplishes a couple of important
things. First, agitation homogenizes the chemicals used
and improves their contact with all sides of all fibers.
Proper agitation also organizes the yarns, helps
separate them and improves the chemical's deflocculating
of the soil. Agitation is accomplished by manual
agitation with a gandy brush, this can be good but it is
a lot of work to accomplish.
Some antiquated approaches use the old rotary floor
machine fitted with a shampoo brush. This is called
rotary shampoo and even dry foam extraction
by some companies. This process is way too aggressive
on the carpet. The rotary floor machine was designed to
scrub hard floors and needed a lot of weight for good
scrubbing performance. Unfortunately, this weight when
used on carpet, must be supported by a very stiff brush
that will not crush. This combination of heavy machine
and stiff brush is too aggressive on carpeting,
especially cut pile. It can damage the carpet and voids
some manufacturer's warranties so beware of this
system.
The bonnet system (AKA electrostatic, semi
dry, chemdry) is used as an agitation system, and, when
used with the proper chemicals it can achieve a good
surface agitation and good surface dirt absorption.
The best method for agitating the carpet is the
reel type brush found on pile lifters and other
carpet maintenance equipment. This equipment allows
adjustment of the brush for controlled agitation. It
also helps comb yarns back into good organization and
opens crushed carpet up for better chemical and
extraction penetration.
Temperature increases the speed of the
chemical reactions. For every 20 degree rise we have a
doubling of the effect of most cleaning processes. It is
important however to not use too much temperature
as the fibers and yarns can become damaged or altered by
high temperatures. The optimum temperature to operate
general cleaning is around 140 to 160 degrees.
The last component of soil suspension is Time.
Chemicals take time to accomplish their work. This is
called dwell time. If the chemical strength and
temperature are raised then the time to accomplish the
cleaning decreases. If the dwell time is increased then
the strength of the chemicals and/or the temperature can
be decreased to accomplish the same degree of soil
suspension.
After the soil is suspended come soil and chemical
extraction. The most effective process for this step
is rinse extraction. It not only removes the soil but
also rinses the chemicals used in the process completely
out of the carpeting, leaving the carpeting film free.
After this step what remains is the nap finishing
step. Some procedures use the wand stroke of the
extraction equipment as the finishing step. Most good
cleaning teams will use a gandy brush to brush the
carpet up and leave it standing up.
Cleaning &
Maintenance
Carpets need proper cleaning to preserve the
appearance and life. Whether you choose to do this in
house or by a professional company it is important that
they are trained and that they provide good information
about what they plan to do and when and how they will
accomplish the work. Some professionals alter the terms
of their systems to make them sound like other more
costly systems. Others state activities will occur in
excess of need knowing full well they will not be
performed.
Another factor is that carpet can absorb a great
amount of abuse without showing the problem. By the time
it becomes obvious the carpet can suffer significant
damage.
It is important to perform within the specifications
of the manufacturer or have the company state that they
will back up and guarantee that their services will not
cause harm to the carpeting or void the warranty.
Interior Technologies will provide a no charge
inspection of your facility. With your assistance we can
determine the amount of areas that are involved, the
types of carpeting and their cleaning requirements, what
initial services are necessary to prepare the carpet for
cleaning and what type of initial program we will
establish to maintain the carpeting.
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